Privacy Policy

Last updated: March 3, 2026

CareCard ("we", "our", or "us") is committed to protecting the privacy of families who use our app. This Privacy Policy explains how we collect, use, and safeguard your information when you use CareCard.

Information We Collect

We may collect the following types of information:

• Account Information — name, email address, and password when you create an account
• Child Profiles — names, dates of birth, medical information, allergies, and other details you choose to add about your children
• Emergency Contacts — names and phone numbers of contacts you designate
• Usage Data — how you interact with the app, including features used and session duration
• Device Information — device type, operating system, and app version

How We Use Your Information

We use the information we collect to:

• Provide and maintain the CareCard app and its features
• Store and organize your children's important information securely
• Enable sharing of care information with authorized caregivers
• Send important notifications and reminders
• Improve and personalize your experience
• Provide customer support

Data Storage and Security

Your data is stored securely using industry-standard encryption both in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent — when you explicitly choose to share care information with other caregivers through the app
• Service providers — with trusted third-party services that help us operate the app (e.g., cloud hosting, analytics), bound by strict confidentiality agreements
• Legal requirements — when required by law, regulation, or legal process

Children's Privacy

CareCard is designed for parents and caregivers to manage information about their children. We do not knowingly collect information directly from children under 13. All child-related data is entered and managed by authorized adult users.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing at any time

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@carecard.ai.